Right of withdrawal PRISMA
You have the right to withdraw from this contract within 14 days without giving any reason.
Withdrawal
You have the right to revoke this contract within fourteen days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Schmidt Innovations GmbH, Glöserwiesenweg 6, Lohr am Main, phone: +49 9352 6033786, info@prisma-shisha.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website info@prisma-shisha.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay. You can use the attached sample revocation form, but it is not mandatory. You can also fill and submit the sample withdrawal form or any other unambiguous declaration electronically on our website info@prisma-shisha.com. If you make use of this possibility, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation.
In order to respect the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of such reimbursement. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.